These Terms of Use govern the relationship between Empire Casino and any person who accesses or uses the services of the platform from Ireland. By registering an account or using any part of the platform, you confirm that you have read, understood, and agreed to be legally bound by these terms in their entirety. If you do not accept these terms, you must not use the services.
These terms are subject to Irish law, including the Gambling Regulation Act 2024, and are overseen by the Gambling Regulatory Authority of Ireland (GRAI). Licensing credentials are displayed in the footer of the website and within this document where applicable.
1. Eligibility and Access Conditions
1.1 Age Requirement
You must be at least 18 years of age to register an account or use any of the services. Access by persons under the legal gambling age is not permitted. If there is reason to believe that a user is under 18, the account will be suspended pending verification and may be closed permanently.
1.2 Location and Residency
The services are available to persons located in Ireland. You must not access or use the services if doing so would be unlawful in your jurisdiction. It is your responsibility to ensure that your use of the services complies with the laws applicable to you.
1.3 Legal Capacity
By accepting these terms, you confirm that you are legally capable of entering into a binding contract under Irish law. You must not be subject to any self-exclusion order, voluntary exclusion agreement, or any other restriction that would prohibit you from using gambling services.
1.4 Single Account Rule
Each person may hold exactly one account with Empire Casino. The creation of duplicate or multiple accounts by the same individual is prohibited and may result in the suspension or permanent closure of all associated accounts.
2. Account Registration and Accuracy of Information
When registering an account, you are required to provide accurate and complete information, including your legal name, date of birth, and a valid email address. You must update your account details promptly if any information changes.
The company reserves the right to request documentation to verify the information you have provided. Failure to provide satisfactory verification may result in restrictions being placed on your account, including suspension of access or withholding of funds pending review.
Accounts for users in Ireland are denominated in euro (EUR). You are responsible for maintaining the security of your account credentials and must not share your login details with any third party.
3. Acceptable Use
The services are provided for recreational use only. You must not use your account for any commercial purpose, on behalf of a third party, or in connection with any activity that is unlawful under Irish or other applicable law.
You must not attempt to manipulate, exploit, or circumvent any rule, system, or process associated with the services. Any conduct reasonably considered to be fraudulent, abusive, or in breach of these terms may result in immediate account suspension and referral to relevant authorities.
4. Amendments to These Terms
Empire Casino reserves the right to amend these Terms of Use at any time. Where changes are material, notification will be provided through the website or by email to the address registered to your account. Your continued use of the services following notification of any amendment constitutes your acceptance of the revised terms.
If you do not agree with any amendment, you must cease using the services and close your account before the changes take effect.
5. Responsible Gambling and Self-Exclusion
The platform operates in accordance with responsible gambling obligations under Irish law. Available tools include self-exclusion procedures, account limits, and referrals to support organisations. These tools can be accessed through account settings or by contacting the support team directly.
It is an offence under Irish law for a licensed gambling operator to offer inducements that encourage a person to gamble or to continue gambling. Empire Casino does not engage in such practices. Any promotional communications issued by the platform comply with applicable Irish advertising standards and the conditions of the relevant licence.
If you wish to self-exclude, you may do so by contacting the platform via the support channels listed in Section 7 of these terms. Self-exclusion requests are processed promptly and result in the closure of your account for the period you specify.
6. Limitation of Liability and Contract Enforceability
Under Irish law, gaming and wagering contracts are subject to specific legal limitations. Certain aspects of gambling contracts may be subject to restrictions on enforceability under existing Irish legislation. These terms do not override applicable statutory provisions.
Liability to you is limited to the extent permitted by law. The company is not liable for losses arising from circumstances beyond its reasonable control, including technical failures, regulatory interventions, or events that prevent the provision of services.
7. Contact and Support
If you have questions about any clause in these Terms of Use, or if you need assistance with your account, the support team is available around the clock.
Support channel
Details
Live Chat
Available 24 hours a day, 7 days a week via the website
Email
Available through the contact form on the website
Written enquiries are addressed within a reasonable timeframe. For urgent matters relating to account security or responsible gambling, the use of live chat is recommended for the fastest response.
8. Governing Law and Jurisdiction
These Terms of Use are governed by and construed in accordance with the laws of Ireland. Any dispute arising from or in connection with these terms shall be subject to the jurisdiction of the Irish courts, unless otherwise required by applicable consumer protection legislation.
If any provision of these terms is found to be invalid or unenforceable under Irish law, the remaining provisions shall continue in full force and effect.
9. Regulatory Framework
Empire Casino operates within the regulatory framework established by the Gambling Regulation Act 2024. The Gambling Regulatory Authority of Ireland is responsible for licensing and regulating gambling activities in Ireland, including the oversight of remote gambling operators. Obligations under this framework include maintaining transparent terms and conditions, protecting users from gambling-related harm, and complying with all applicable licensing conditions.
These Terms of Use were last reviewed in {{CURRENT_YEAR}} and reflect current obligations under Irish law. Periodic review of this document is recommended to remain informed of any updates.